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Privacy Policy

We as PontonApp Software Hardware Automation BiliÅŸim Sanayi ve Ticaret Anonim Åžirketi. It is important to us to protect the data you provide to us during your visits as a visitor, user or customer to the website or mobile applications. For this reason, we have prepared this Privacy Policy for you.


When you use our website or digital applications as a visitor, user or customer, your IP address and location are logged along with the date and time you log on to the site. This information is used to analyse your use of the portals, to analyse the needs of our users and is not shared with third parties. The IP information of visitors to our website or mobile application is not used to identify them.

Other confidential information, including your personal information, will not be transferred or shared with third parties except for the purposes and to the extent set out in this policy.

In order to protect the privacy of our visitors, users and customers, and to provide a secure experience when obtaining information and using personal information, we have adopted a policy that is fully compliant with internationally accepted privacy standards.

1. Your personal information you share with us
You share your personal information with us when you use and visit our website or mobile applications, become a member or sign up for our electronic newsletters.

1.1. Personal information you provide to us
Information such as your name, first name, email address, home and mobile phone numbers, home address, credit card information, location information, accounts on your mobile device, profiles and media files when you register, contact customer service or use any of our products or services. you provide to us.

1.2. Your personal information that we collect automatically
Information such as the services you use, our advertisements, how often you interact with us, information and data about the devices you use, your frequency of use of the services, your category preferences, time, call logs, the number or date of the calling phone, browser and log information collected through cookies, and our customer service data such as your voice recordings are automatically collected through our programs and software as part of your conversations with us. For more information about cookies, we encourage you to review Article 6 of this Policy and our Cookie Policy on our website.


2. How we use your personal information
Sharing your information with us enables us to provide you with products and services as requested, to provide a more responsive service and to improve our websites. The information you share with us or that we automatically collect from you may include, but is not limited to, the following
- To provide personalised services to our visitors, users and customers and to increase user satisfaction by improving the user experience,
- To contact our visitors, users or customers, as far as they allow us, to inform them about our services and campaigns,
- Monitor the technical functions of the PontonApp website and mobile applications and ensure that they work properly,
- To allow our visitors, users and customers to use the PontonApp website and mobile applications free of charge for advertising sales purposes,
- To send you our publications,
- To send you newsletters or notifications by email,
- To answer your questions and provide effective customer service,
- To inform you of our new services,
- Direct marketing through the PontonApp website and mobile applications or collaborators,
- Use in various statistical evaluations, database creation and market research without revealing the identity of our visitors, users or customers,
- To identify system problems and to solve promptly any problems that may arise within the PontonApp website or mobile applications,
- To develop and improve our services by analysing the visitor, user or customer experience in order to increase the variety of content and products,
- To communicate with you about our services (instant message, email, other online and offline messages / push notifications), to offer you options according to your preferences and likes, to provide you with technical support in case of problems with the technical infrastructure, to inform you about the latest developments and product recommendations regarding the products;
- When you use the services we offer on your mobile device or mobile application, you may be asked to share your geographic location information. In cases where you share your geolocation information with us, we may use it to personalise your location on our digital platforms or with third parties and to provide you with content or related advertisements and services according to your region or country;
- It is used for advertising sales purposes so that our visitors, users and customers can continue to benefit from PontonApp websites and mobile applications free of charge.

2.1. Data that you provide to us through our website or mobile applications
You can choose to share your information with us in various online ways when you become a member or register through the PontonApp website and mobile applications, or when you sign up for the electronic newsletter. You can share your personal information with us by contacting one of our customer service representatives by email, phone or letter. Sometimes PontonApp may also receive your personal information from third parties other than PontonApp. This could be the acquisition of a company of which you are a customer, or the disclosure of your personal information by one of our partner companies, where your express consent has been obtained by these companies.

You can also provide your name, surname, date of birth, email address, etc. to the PontonApp website through your accounts on social networks such as Facebook, Twitter and Instagram. It is possible to register without providing this information. If you choose to register for our services through social networks within the scope of this policy, you authorise the processing, transfer and storage of the data sent to us by these social networks. It is recommended that you check the current list of third parties to whom we share your data and review Article 3 of this Policy.

If you share information or personal data that you choose to make public (e.g. comment, vote, rate, give advice and express your thoughts) and that other visitors or users can access and view (e.g. your photo, name, surname, date of birth, nickname), this is considered to have been disclosed by you and we may use it for statistical, advertising or promotional purposes without your express consent. We will not be responsible in the event that your personal information is used by third parties or other sites.

2.2. Information you provide to us as a visitor to our website or mobile applications
If you visit our website or digital platforms without registering, we may collect information about your digital behaviour (such as number of clicks, frequency of opening tabs or titles of interest), your IP address and the devices you use. This information is collected for analysis and statistical purposes only and does not identify individuals.

3. Communication of data
Your personal data, limited to the provision of products and services, may be communicated to PontonApp and to the natural or legal persons whose names are listed below, and you may be contacted about our product options or opportunities specific to you. PontonApp may also use your personal information for statistical studies and may share it with natural and legal persons with whom it collaborates only for the purpose of carrying out these studies. We obtain information about the frequency and manner of use of our website through cookie files. If you wish, you can stop this sharing of information by changing the settings on your internet browser. For more detailed information, please refer to article 6 of this policy.

PontonApp Software Hardware Automation Informatics Industry and Trade Public Limited Company

3.1. Sharing of personal data with cooperating natural or legal persons
PontonApp may sell you a product or offer you a service in partnership with real or legal persons with whom it cooperates. In such cases, a membership form, electronic newsletter, etc. may be sent to PontonApp. Before your registration, PontonApp will inform you in advance about the existence of such a partnership and who our partner is.
- PontonApp Software Hardware Automation Informatics Industry and Trade Public Limited Company
PontonApp does not sell or share your personal information with other third parties so that they can use it for their own purposes.

4. Links from our website or mobile applications to third party websites or mobile applications
We may provide links on our website or mobile applications to third party websites, portals or mobile applications. However, we are not responsible for the implementation of third party privacy policies on these sites. The privacy policies of websites or mobile applications owned by parties other than PontonApp may differ from this policy. It is therefore recommended that you consult the privacy policy and the policy on the processing of personal data of third parties.

5. Protecting the privacy of the information you share with us
We recognise our responsibility to protect the information you share with us. We take steps to keep the personal information you share with us confidential, to maintain it as a trade secret, and to prevent disclosure of your information to unauthorised third parties or to the public in order to maintain the confidentiality of confidential information. For the administrative and technical measures we have taken, we recommend that you read the PontonApp Personal Data Processing and Protection Policy on our website.

5.1. Security
As PontonApp; In order to protect your information, including your personal data, in the light of current technological developments, including secure databases, servers, firewalls (security software) and encryption of e-mail information, by analysing the current information and data values and risk situation, we undertake to take the necessary precautions and inform the owner of the personal data and the competent administrative authorities as soon as possible in the event that any user's information is stolen, deleted from the system or modified as a result of a cyber attack by third parties.

6. Data collected through cookies and beacons (location based advertising)
Cookies ("Cookies") within the scope of this policy apply to websites and mobile platforms operated by PontonApp, third party programs or platforms accessed and used through websites.


Cookies are placed on devices (computer, phone, tablet) to ensure that a website functions properly, to improve the user experience, to develop and optimise the site, to serve more relevant, interest-based advertising, to provide visitors with an interesting and personalised website/app and advertising portfolio. ) are small pieces of data that are placed.

Your usage information of PontonApp websites and mobile applications is obtained with the aforementioned cookies. Cookies facilitate the use of the Internet by storing status and preferences about a website. Cookies are used to obtain statistical information about how many people use the websites and mobile platforms operated by PontonApp, for what purpose, how often a person visits PontonApp websites and mobile platforms and how long they stay, and to dynamically advertise and create advertisements from specially designed user pages for users. They help to create content.

Cookies are not designed to retrieve data or other personal information from memory or email. Most browsers are initially set up to accept cookies, but users can change their settings to not accept cookies or to receive a warning when cookies are sent. Until the visitor or user changes these settings, they are deemed to have expressly consented to the use of cookies.

We may use and place technologies such as cookies and beacons on your device. Cookies etc. If you do not accept these technologies and packages, the PontonApp websites and mobile platforms may not perform the functions you expect or malfunctions may occur.

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7. Management of your information
If you contact us and state that you do not wish your data to be stored, we undertake to delete, destroy or make anonymous any data which is not necessary for the operation of our system and which we are not required to retain by law or for which the statutory retention periods have expired.

With your assistance, we will keep your personal information up to date and accurate as far as technology allows. You can exercise your other rights under the Personal Data Protection Act, including the personal data we hold about you in our databases, by sending an e-mail to your e-mail address in accordance with the procedure set out in the Personal Data Processing and Protection Policy on our website.
 
8. Blocking electronic messages
You may at any time unsubscribe from e-mail or instant messages that we send to you for marketing or promotional purposes by following the methods indicated in the messages. In this case, your personal data in our databases will be deleted, destroyed or anonymised, unless otherwise required by law. For detailed information on these procedures, please refer to the Personal Data Processing and Protection Policy on our website.

9. Changes to our policy
Our policy is published on www.pontonapp.com for easy access and information of our customers. PontonApp may unilaterally change its other policies, including this policy, without prior notice to its users, subscribers or visitors.

Our policies are effective from the date they are posted on pontonapp.com. For this reason, we recommend that you follow the policy updates.

10. Applicable law, competent court and enforcement authorities
This Privacy Policy is governed by the laws of the Republic of Turkey. Istanbul ÇaÄŸlayan Courts and Enforcement Bodies are authorised to resolve any disputes that may arise from the implementation of this Privacy Policy.

11. Communication Permission
By accepting this Privacy Policy, your personal data that you have consented to share with us can be provided and offered to you and various benefits can be provided to you and all kinds of electronic communications for promotional, advertising, sales, marketing, survey and similar purposes can be sent by telephone, text message (SMS), for the purpose of sending electronic mail and similar means and other communication messages; you consent to the collection, storage, processing, use and transfer of PontonApp to third parties with whom it has a contractual relationship.

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